Talking to Clients about Expected Returns

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Dan Richards

Of all the assumptions that go into clients’ retirement plans, none has a bigger impact than the expected return on their investments. That number determines how much investors need to save, when they can afford to retire and the kind of lifestyle they can anticipate.

This is precisely why the most important conversation for advisors and investors today often relates to the future returns to expect on their portfolios.

In structuring that conversation, consider focusing on three key points:

  • real (inflation adjusted) returns;
  • maintaining a long-term view;
  • the distribution of past returns in arriving at the right number.

Clients will sometimes come into this conversation with misconceptions based on recent market returns or on what they read in the press or hear on television.  Identifying and responding to those misconceptions will build trust with your clients.

Confusion from media coverage

Media coverage about the returns investors can expect is often singularly unhelpful in bringing clarity to the question of the return investors can expect going forward.

In part, it’s because all too often the media tends to feature attention-seeking apocalyptic voices of doom – think about the profile given to Harry Dent’s recent book, The Great Crash Ahead, or to Robert Prechter of Elliott Wave Theory fame, a perma-bear since 1987.

And in part it’s because when the media talks about someone’s return forecast, they often fail to clarify whether that return is before or after inflation and whether it’s for equities only or for a balanced portfolio.

As just one example, a recent Wall Street Journal article indicated that the giant state of California pension plan CalPERS is reducing the projected return of 7.75% that it’s had in place since 2003. Lost in that article was the fact that this return was for its total portfolio of stocks, bonds, real estate and other investments, not just equities.

The same article quoted Lawrence Fink, head of fund giant Blackrock, as saying basically that pension plans would be “lucky to earn 6%.” Again, nowhere was it clear whether this 6% was for equities alone or for a total portfolio.