David Laibson on the Hidden Challenges of Aging Clients

David Laibson

David Laibson is an award-winning professor of economics at Harvard University, where he has taught since 1994. His research focuses on macroeconomics, behavioral economics and neuroeconomics.

Dan Richards interviewed Professor Laibson at the American Economic Association conference in early January.

A video of this interview is available here.

You've written a paper with a memorable title, Hundred Dollar Bills on Sidewalks. What was the idea behind this paper?

The most basic idea in economics is that people pick up those unclaimed hundred dollar bills on the ground in front of them. But we found in US retirement savings plans that about half the potential picker-uppers of those bills weren't doing so.

Let’s say you’re over age 59-and-a-half.  In the US you can put money in to a 401(k) plan and the money gets matched. Then you can take the money out the next day with no penalty.  This is a special opportunity only available to individuals of that age. They have absolutely no excuse for not contributing to the 401(k) plan and getting the full match.

And yet half the time it didn’t happen.

We educated them.  We tried.  But I was very naïve back then.  I’m probably still pretty naïve. I thought if I just explained these rules to them, they would all immediately get it and do the right thing.  We paid them $50 to complete a three-page worksheet and calculate how much money they were losing.  Along the way, we explained to them exactly how it works: Put the money in and it's matched, and then you can have it back whenever you need it.

Behavior basically didn't change it all.

We think there's a combination of procrastination, laziness, confusion, lack of trust, and a sense that every penny is needed right now, all of which jointly contribute to the sense among many people that they just aren’t able to do a little better than they're doing.

What do you suggest is the solution?

Even though matches are not a very strong force for driving people to save, unfortunately in the US, matching contributions have been a big ingredient in our retirement savings system. We now know what works a lot better: automatic enrollment.

Encouraging people to save with matching contributions leaves a lot of people in the cold, because they just don't take advantage of it. They don't save and are not responsive.  It is better to automatically enroll employees. Only 5% opt out of the plan.  This is much more effective, and, frankly, from the perspective of the firm, much less expensive.

I believe your argument here relates to your research on something in the academic lexicon called hyperbolic discounting.  Let's first of all define what that is.

At its core, it is the idea that we really like to have good stuff right now and postpone the hard stuff until tomorrow. We want our gratification instantly.