The Interview Question that Leads to Great Hires

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The Financial Times published an article about my travails in recruiting. I’ll let you read the article first and then I’ll come back with additional thoughts.

The next time you apply for a job, how would you feel if the person doing the interview asked to see your Uber rating? It is the number you get from Uber, whose drivers score their passengers from 1 to 5 after drop-off, and a few weeks ago one U.S. boss went on Twitter to say he had made it part of his hiring process.

If you treat strangers with respect then you will treat customers and co-workers well too,” wrote Vitaliy Katsenelson, chief executive of an investment firm in Denver.

“It seemed like a good idea,” Katsenelson told me last week. He got the idea after noticing that Nassim Nicholas Taleb, author of the 2007 best-seller, The Black Swan, had included his impressive 4.9 Uber rating on his Twitter profile.

As it happened, Katsenelson had been looking for a new operations manager. An Uber score sounded like a smart, unbiased way to see what applicants were really like.